Call & Response
The lifeline of a Care Facility. Automated for efficiency.
Bed-side or on-person call buttons are an important part of any well run Care Facility.
Nursing Console
One or more Frail Care consoles may be located within the facility.
Consoles provide an easy way to view and manage patient requests. Colour coded entries track the status of each call.
Alerts from BeSecure Panic Activators may also be routed to the console, allowing Care Staff to also respond to requests for assistance from residents.
Visual & Audio indicators
Our ward indicators show where help is needed and the status of patient request using colour coded flashing light.
Sounders are placed within the facility so that Care Workers can hear new requests through customised sounds.
Automatic call acknowledgement
When using the system, Care workers can acknowledge calls by pressing their own wearable button. Their location identifies the patient they are standing next to.
Once a request has been attended to, the care worker selects an appropriate reason code on the console to identify the reason for the call and how it was attended to.
“Removing the paperwork so you can focus on what matters.
Your patients.”
- Care Facility Manager
Online Reports
Paperwork impacts productivity but reporting is necessary. BeSecure automates many of the facilities manual tasks.
Single Button Control
The button on the care staff wearable may be used to acknowledge patient requests as well as for access control.
BeSecure detects when a care worker with the correct “key” presses the button next to a door and will automatically open it.
Real-time System Health Checks
BeSecure continuously monitors the health of the Frail Care installation and will report problems before you need to.
Reason Analysis
Each call is logged with time stamps for indicating time logged, time acknowledged by a care worker, and the time it was closed.
A short reason code explains why the patient requested help.
Call System Options
Wireless Wearable Activators
Mobility is freedom. Both for patients and staff. The BeSecure wireless call & nurse acknowledgement system offers state-of-the-art care facility control and management. Mobility allows for more efficient use of the care workers’ time.
Bed-side bell press
The BeSecure bed-side bell press cost effectively delivers the operational benefit of a data driven cloud system to care facilities. Standard with all the patient call and nurse response features and reporting, the bed-side call solution will bring your facility into the modern care era.
Tracking Wearable Activators
We have developed a solution for a growing need in the care industry.
The BeSecure solution is always tracking the wearers. This allows Care Staff to receive alerts when a tracked patient wanders out of the “safe” areas of the facility.
The standard call acknowledgement allows nursing staff to accept the call when they get to the patient.
Feature Snapshot
Fall and Location Detection
Wearables signal a fall, even in absence of button press. Establishes location and movement after a fall .
Movement tracking
Records movement. Detects non-movement in a period. Activates alarm to alert care staff.
Panic Activator Alerts
Can be sent to Nurse Call console, Security or staff off-site. One manned point covering multiple areas of responsibiliy.
Automated State Management
Track and cycles requests between new, attending and completed. Details location and status of each patient request.
Reduced Paperwork
Spend more time caring & less time writing reports. All call & task based reports are collated for you.
Battery backed up
All hardware used in the call system is completely backed up to operate during power outages.
Time & Attendance
Get a quick view of your staffs time on shift, broken down by staff category. Manage your team remotely.
Multi-coloured indicators
Each Ward light shows the active state of a call. Pending, acknowledged and closed for easy visual cues.
Call Details
Patient call and response details are available online. This allows factual, quick answers to loved ones.
Patient Management
Ability to add patients arrival and departure dates and report on all activities while they were in facility.
Custom Reasons
Each facility is unique, so should your system be. You can create reasons in line with your SOP’s.
Nurse Management
Ability add Care workers and their classification, link them to their acknowledgement device and report on all activity during a given period.
Access Control
The same wearable that the care worker uses to respond to patient requests may be used to operate doors.
No Surprises
We supply our managed solutions under a long term Service Level Agreement (SLA). This means that you have the peace of mind that the complete solution is guaranteed and covered.
Grow Together
As your needs change and your requirements expand so your system does too. BeSecure offers a complete turnkey solution for Retirement Estates. From in-home assisted living to complete frail care solutions. All the elements you need.
Auditable
All changes on the BeSecure system and logged and recorded so they can be reviewed if necessary.